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Paterson Homecare - The Benefits of Using our Homecare Services

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Paterson Homecare - The Benefits of Using our Homecare Services

​Choosing the right care option for yourself or a loved one is a significant life decision. There are lots of factors to consider before making the decision including the level of care required, various personal circumstances, cost, specialist care needs and much more.

It is therefore important to take time to consider all the options available to you or your loved one in order to make an informed decision, best suited to their individual needs.

Our homecare division specialises in providing care in the home, an increasingly popular option amongst care users and their families since the Coronavirus pandemic.

Receiving care in the home means you or your loved one can remain in their home for as long as possible, surrounded by home comforts and familiarity as well as maintaining independence.

Ultimately, it’s all about choice.

Understanding the options that are available to you and choosing the best care plan for you.

We are firm believers in transparency at Paterson health & Social Care, so here are just five reasons why you should consider us to deliver your homecare needs.

Your Best Interests at Heart

We recognise that no two individuals are the same and so one of our highly qualified nurses will always carry out a detailed care needs assessment in the first instance. By getting to know you, or your loved one we will be able to determine the level of care required and the options available. Following the assessment, we will discuss all of the options available to you. Together, we will consult with all the appropriate parties including your family and anyone currently involved in providing care and will agree upon your personalised care plan. It is our mission to ensure that all care plans are a perfect fit for your physical, emotional and social needs and goals.

Personalised Care

Whether you are living with a complex medical condition or need a bit of extra support with personal care, assistance with medication, accompanying to appointments, mobility and safety and light housework, Paterson Health and Social Care can help. Our care team are experienced in providing home care packages for people with varying needs. These include but are not limited to:

Support for people with learning and/or physical disabilities

  • 24 hour live-in care

  • Hospital to home care

  • Full time personal homecare

  • Nursing care

Furthermore, we recognise the importance of delivering continuity of staff, it enables you or your loved one to build trust and kinship and helps to ensure a feeling of safety within the home.

Highly Trained and Experienced Staff

Quality of care is of the upmost importance to us and so we only employ staff who are experienced in their field of practice and who are warm, kind, patient and deliver the same level of care they would give to their loved ones. All our Nurses and Care Support Workers are vetted to the highest degree.  We conduct face to face interviews for all staff and carry out an enhanced DBS (police check) prior to employment. They are all trained to the highest standards including annual updates in all mandatory subjects such as: Moving and Handling, Basic Life Support and Medication Administration. In addition to this, we continuously invest in the professional development of our Carers and Nurses, delivering ongoing training and support to ensure we deliver the best possible care at all times. Paterson health & Social Care is registered with the Care Quality Commission (CQC) and were awarded a ‘Good’ rating in all categories at our last inspection.

24-hour Service

We understand that your health and wellbeing, or that of your loved one is the top priority so we provide a 24-hour emergency telephone support to give you extra peace of mind. You’ll have access to our Care at Home team at any time, any day and they will be available to assist you with any queries you may have. Simply having this service as a back-up gives our clients extra confidence, even if they never use it. It allows them to feel independent but with added reassurance that support is just a phone call away.

Expert Knowledge

Our homecare division is a dedicated team made up of industry experts. Our Registered Manager has over 20 years of experience in Health and Social Care and she along with our Lead Nurses, Nurse Trainers and Senior Carers have unrivalled knowledge of the sector. As a team, we continually strive for excellence. As a well-established local agency, operating since 1994, we have access to an extensive database of experienced, highly trained and carefully vetted Care and Support Workers as well as Registered Nurses. You can feel rest assured that you’ll be supported by caring, compassionate and highly experienced people who are selected to suit your needs and lifestyle.

So, whether you’re looking for more information around Care for yourself or your loved one, we’d be happy to discuss your needs in more detail.

Give us a call today on: 01869 242165 and we’ll get back to you.