Prison Custody Officer

Posted 05 November 2021
Salary£22000 - £25000 per year
Job type Permanent
DisciplinePermanent Recruitment
Contact NameTracey Clarke

Job description

We are currently recruiting for Prison Custody Officers for our client in South Wales

Working in a HMP and YOI isn’t easy but can be hugely rewarding. You will face fresh challenges each day ranging from care and support to control and security issues.


The aim is to protect the public by keeping prisoners in custody and working with them to reduce the chance of them re-offending on release.


Our challenging regime is designed to address prisoners’ offending behaviour, to give them choices and the chance to gain valuable life skills. People like you can help us continue this good work.


As a Prison Custody Officer, you will play a crucial part in caring for over 1,400 prisoners in safe and decent conditions. You will have the chance to work with 15 year old children, older teenagers and adults from age 21 to OAPs. 


You will assist with resettlement opportunities by properly preparing prisoners for their release from custody.  In addition to custodial duties, our staff are required to build and maintain dynamic security relationships with prisoners under their care.


This is a complex and challenging balance of authority that requires understanding and compassion. Qualifications aren’t essential, life experience is far more important, as is the ability to remain calm and deal with all kinds of people in a non-judgemental, mature manner.






Formal Education


  • Basic literacy and numeracy skills
  • NVQ3 Custodial care assessor Award (or willingness to achieve this)


Technical Education


  • No requirements




  • Experience of working within a custodial or care environment would be advantageous but not necessary


Personal Qualities


  • Good communication and interpersonal skills
  • Resilience and flexibility
  • Ability to cope in a pressured and disciplined environment
  • Strong team player
  • Professional disposition and integrity

If you are interested to hear more, please call 01908201846 and ask for Tracey or alternatively, send your CV to